We're dedicated to keeping you involved in the way we work and the neighbourhoods that we continue to develop. It's why we have a Resident Involvement Strategy, to make sure there are many ways and levels for you to get involved. Whatever time you can give, we're sure there's some way you can be a part of building our community together. If you'd like to be involved with any of the following, please fill in our simple online form.
We also have free internet kiosks at our Northenden and Baguley offices - so you can easily find out more about what's happening in your community when visiting our offices.
Parkway Voices is our growing database of over 500 residents who want to be consulted with our business. You can choose which area you'd like to be consulted on. For example: allocations and lettings, repairs, tackling anti-social behaviour, rents, tenancy management, or dealing with empty properties. Just contact us with your details and we'll make sure you're a part of your Parkway Green.
12 board members 4 of each tenant, independent and council appointed.
These are independent groups throughout Wythenshawe, which discuss local housing and wider community issues. They also include our staff. Meetings are usually one a month, in the morning, afternoon or evening. The Chair of each association passes information to and from our organisation.
The Committee meets every two months and reports to our Board. It includes a representative from each of the Residents' and Tenants' Associations, made up of a number of Parkway Voices. As with Board membership, this involves a regular commitment to attending and reading documents. The Committee makes sure we keep to our standards, values and objectives by reviewing any service changes that we make, benchmarking with other local services, and setting targets. You can show your interest in joining at your next Tenants' and Residents' Association meeting.
A forum for young people (aged 12 to 18) to discuss issues that are affecting them, their homes and their neighbourhood.
The way to get involved with local issues and to make sure we're doing well in your neighbourhood. The panels meet every month for an hour or two, usually in the morning or afternoon.
These panels usually focus on one area of our work (for example, repairs). They also contribute articles to the Parkway newsletter and approve its content. They meet every three months, in the evening, usually for a couple of hours. They also require members to read documents before meetings.
If you're a leaseholder, and you want to discuss any issues that affect your leasehold, you can join. Meetings are every three months, in the daytime or evening, and usually last for about an hour.
The Parkway newsletter is delivered every three months to keep everyone up-to-date with events, issues and achievements. If you'd like to write for the newsletter - whether it's a local good news article, or an issue you feel passionate about - please let us know.
We have two groups that meet once a month. The one you join will depend on which area of Wythenshawe you live in. These groups meet at Parkway Green House to help direct our £9million investment in improving your neighbourhood.
We have two kinds of walkabout - one with our Executive team and one with our Neighbourhood Officers. You're welcome to join either, and take the opportunity to talk about your neighbourhood, and show us where you'd like to see changes.
These happen throughout the year, in the daytime. These groups focus on particular areas of our service. We send regular invites to these, so look out for them on our website, in our newsletter, or fill in our simple online form (and we'll let you know when the next one is taking place).
Mystery shoppers are Parkway Green residents who help us to test our services, and make sure that we're keeping to our Customer Service Standards. To become a mystery shopper, you'll need to attend a training day at Parkway green House. The tests happen throughout the year and usually take up no more than an hour of your time.
Residents and staff usually meet twice a month, in the daytime. The group looks at all the issues that are affected by our Equality and Diversity policy, and work to improving equality and diversity within our organisation.
Residents and staff meet every month, in the daytime, to review and monitor our business. Together, they make sure we continue to provide value for money with our services.
We carry out surveys through out the year - online, by post, and face-to-face. These give you the opportunity to let us know what you think, and how you rate our services, quickly and simply.
Held once a year, usually in November, this day-long event is an opportunity to meet staff and other residents, to review our achievements, and to discuss future improvements.
We hold competitions throughout the year, such as Wythenshawe's Got Talent and our gardening competition. You can find out about these on our website and in The Parkway newsletter.
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