The figures at the top of the page are our performance statistics , the graphic below this is from an independent survey of tenants of residents in 2014.

Performance

Current Rents Arrears

4.55%

Calls answered in 30 seconds

89.22%

Repairs completed on time

99.97%

Repairs completed on first visit

93.36%

Satisfaction with repairs

99.96%

Time To Relet Property

16.07 Days

How we are performing

Value for money

81.4%

Services Provided

85.5%

Neighbourhood

83.9%

Repairs Service

81.8%

Quality of your home

85.6%