The figures at the top of the page are our performance statistics , the graphic below this is from an independent survey of tenants of residents in 2014.
Performance

Current Rents Arrears
4.55%

Calls answered in 30 seconds
89.22%

Repairs completed on time
99.97%

Repairs completed on first visit
93.36%

Satisfaction with repairs
99.96%

Time To Relet Property
16.07 Days
How we are performing

Value for money
81.4%

Services Provided
85.5%

Neighbourhood
83.9%

Repairs Service
81.8%

Quality of your home
85.6%