The figures at the top of the page are our performance statistics , the graphic below this is from an independent survey of tenants of residents in 2018.

Performance

Current Rents Arrears

2.68%

Calls answered in 30 seconds

87.43%

Repairs completed on time

99.97%

Repairs completed on first visit

93.26%

Satisfaction with repairs

99.93%

Time To Relet Property

20.08 Days

How we are performing

Value for money

87.7%

Services Provided

86.3%

Neighbourhood

83.4%

Repairs Service

81.4%

Quality of your home

83.0%