The figures at the top of the page are our performance statistics , the graphic below this is from an independent survey of tenants of residents in 2014.

Performance

Current Rents Arrears

3.85%

Calls answered in 30 seconds

85.55%

Repairs completed on time

99.97%

Repairs completed on first visit

92.87%

Satisfaction with repairs

99.90%

Time To Relet Property

20.99 Days

How we are performing

Value for money

81.4%

Services Provided

85.5%

Neighbourhood

83.9%

Repairs Service

81.8%

Quality of your home

85.6%