The figures at the top of the page are our performance statistics , the graphic below this is from an independent survey of tenants of residents in 2018.

Performance

Performance

Current Rents Arrears

3.80%

Performance

Calls answered in 30 seconds

86.56%

Performance

Repairs completed on time

99.97%

Performance

Repairs completed on first visit

92.54%

Performance

Satisfaction with repairs

99.97%

Performance

Time To Relet Property

22.55 Days

How we are performing

How we are performing

Value for money

87.7%

How we are performing

Services Provided

86.3%

How we are performing

Neighbourhood

83.4%

How we are performing

Repairs Service

81.4%

How we are performing

Quality of your home

83.0%