Manchester City Council
Parkway Green is a not-for-profit housing company that took over ownership of around 6,000 Manchester City Council homes in October 2006.
We’re a ‘limited company’ making our own decisions independently from Manchester City Council, although we work in partnership with the council on certain issues.
Parkway Green has the full responsibilities of a landlord. We manage your home and neighbourhood – collecting rent, ordering repairs and so on – and make improvements to all housing.
Here’s how the major areas of housing responsibility are divided. . .
Parkway Green responsibilities
- Deciding how to spend improvement money
- Employing contractors to make the improvements
- Ordering repairs and employing contractors
- Collecting rent, dealing with rent arrears and giving debt advice
- Dealing with empty homes
- Finding new tenants using the rehousing and home-exchange systems
- Consulting, informing and involving tenants in the housing service and improvements plans
- Making sure people keep to tenancy agreements, and taking action if they don’t
- Managing local estates, caretaking and sheltered housing
- Looking after the environment – dealing with untidy gardens, garages, maintaining land around homes and monitoring street cleaning
- Dealing with anti-social behaviour and neighbour nuisance incidents
City Council responsibilities
- Overall housing strategy for the whole of Manchester – wider policy issues like promoting sustainable communities
- Dealing with claims for Housing Benefit and Council Tax Benefit
- Providing a service for the city’s homeless people
- Providing the Supporting People service and housing support for vulnerable people
And of course the City Council still delivers all its other traditional (non-housing) services – education, leisure facilities, social services, libraries, street cleaning, bins, benefits and so on.