Parkway Green & the City Council

Who does what?

Parkway Green is a not-for-profit housing company that took over ownership of around 6,000 Manchester City Council homes in October 2006.

We're a 'limited company' making our own decisions independently from Manchester City Council, although we work in partnership with the council on certain issues.

Parkway Green has the full responsibilities of a landlord. We manage your home and neighbourhood - collecting rent, ordering repairs and so on - and make improvements to all housing.

Here's how the major areas of housing responsibility are divided. . .

Parkway Green responsibilities

deciding how to spend improvement money
employing contractors to make the improvements
ordering repairs and employing contractors
collecting rent, dealing with rent arrears and giving debt advice
dealing with empty homes
finding new tenants using the rehousing and home-exchange systems
consulting, informing and involving tenants in the housing service and improvements plans
making sure people keep to tenancy agreements, and taking action if they don't
managing local estates, caretaking and sheltered housing
looking after the environment - dealing with untidy gardens, garages, maintaining land around homes and monitoring street cleaning
dealing with anti-social behaviour and neighbour nuisance incidents

City Council responsibilities

overall housing strategy for the whole of Manchester - wider policy issues like promoting sustainable communities
dealing with claims for Housing Benefit and Council Tax Benefit
providing a service for the city's homeless people
providing the Supporting People service and housing support for vulnerable people

And of course the City Council still delivers all its other traditional (non-housing) services - education, leisure facilities, social services, libraries, street cleaning, bins, benefits and so on.

Generally, for all your everyday housing services, contact Parkway Green and for other services contact Manchester City Council.