Your hot water system: stay safe!

A faulty thermostat caused the water temperature to increase so much that hot water went into the cold water storage tank and caused it to burst. The storage tank was in the loft, and was not adequately supported.

The incident has raised understandable concerns for millions of householders across the country.

There should be no problem with your immersion heater, but with any hot water system it's always best to be aware of danger signs so you know what to do in the unlikely event of anything going wrong.

Follows these tips to stay safe

The signs of a possible problem are:

• an unexpected rise in the temperature of your hot water
• warm water coming out of your cold water taps
• unusual noises from your heating system including rumbling, banging, or bubbling