Owe rent: we can help

Having trouble paying the rent? Don't let things get worse . . . act now!

If you are finding it difficult to make your rent payment you must contact your Rent Officer as soon as possible to discuss your account. Our Rent Officers are always out and about in your area, call us and we will arrange to visit you to discuss your arrears.

If you are in receipt of Housing Benefit and your circumstances change, contact us immediately and your Rent Officer will work out with you the amount you will need to pay to prevent you going into arrears.

We can check you're getting the right benefits - or use the online rent and benefit calculator to check yourself! We can help fill out forms and chase up delayed benefit payments.

But you need to move fast! If you don't tell us you've got a problem, or if you don't keep to an agreement to pay off the debt, we will take legal action. And that could mean eviction.

Make an agreement to pay

If you are in arrears it is important that you contact your Rent Officer as soon as possible, who will work with you to work out an affordable payment agreement to pay off your rent arrears before things get worse.